208-908-4330

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24/7 Emergency Service for the Entire Treasure Valley Area

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TSS Home Comfort
Customer Protection

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At TSS Home Comfort, the safety and well-being of our customers and employees are our top priorities. In response to the ongoing COVID-19 pandemic, we have implemented rigorous procedures to ensure a secure environment during our service visits.

Reach out to TSS Home Comfort now—our team is ready to
restore comfort to your home. Contact us or call us at 208-908-4330.

Personal Health Checks

Daily Health Checks:

Our field service personnel conduct personal health checks at the beginning of each workday. If any symptoms associated with COVID-19 are present, employees are required to stay home, follow a 14-day quarantine, and seek medical treatment as recommended by government standards.

Personal Protective Equipment (PPE) Requirements

Hand Hygiene:

All service vehicles are equipped with water-based hand wash stations, and employees follow COVID-19 standards, washing hands after each service call.

Hand Sanitizer:

Hand sanitizer is used as a secondary measure to proper handwashing.

Protective Gear:

Service employees wear protective gloves, washing or disposing of them between jobs. Additionally, they wear disposable or washable face masks and eye protection when outside their vehicles.

TSS Home Comfort Customer Home Practices

Training

CDC Recommended Safe Distancing: All service employees receive continuous training on CDC-recommended safe-distancing practices in line with government guidelines.

Communications

Dispatch Procedures: Dispatchers will always contact customers before dispatching a service technician, ensuring permission and providing details on safety measures.

Parts

Proper Disposal: Removed parts and air filters are immediately sealed before transport and properly disposed of to prevent contamination.

Consumables

Secure Disposal: Rag materials used for cleaning are securely bagged, boxed, and sealed before removal from the work area.

Products

EPA Approved Products: All cleaning products used are EPA-approved for use against the coronavirus.

TSS Home Comfort Employee Protection

Remote Work:

Most non-field personnel work remotely, adhering to government practices related to COVID-19.

Sanitization Procedures:

Offices are sanitized weekly using hospital-grade disinfectants. High-touch surfaces are deep-cleaned twice a week.

Protective Gear:

Employees working in office locations wear masks and gloves when interacting with colleagues or vendors.

DISCLAIMER

TSS Home Comfort acknowledges that, presently, there are no foolproof methods to avoid infection or prevent the spread of COVID-19. Our described practices are a good faith effort to prioritize safety for our employees and clients during our work.

Need Cooling or Heating Services in Boise, ID?

Call TSS Home Comfort Today!

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Reach out to TSS Home Comfort now—our team is ready to
restore comfort to your home. Contact us or call us at 208-908-4330.

4.9 Over 170 Reviews
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Karen Spjute
We love Aaron and how thorough he is. He explains things in ways I can understand. You have always taken good care of us.
Great Company. Great Employees.
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Carolyn Rudd
Amazing company honest trustworthy and professional!
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Dan Bennett
TSS is awesome! Aaron was by far the best service/repair person I’ve encountered. Multiple times now Aaron has helped us with heating and air emergencies and he’s there in less than a day and already knows what needs to be done. Instead of just fixing the issue; today was our AC unit, he went through everything and made sure our AC unit was clean, filters were replaced and we were aware of what service/maintenance we need to make sure happens to extend the life of our system. Thank you Aaron! TSS, this guy is incredible! 👏🏼
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Scott Downey
When faced with the unpleasant reality that your old HVAC system needs replacing, I highly recommend using TSS Home Comfort. I experienced a very informative, prompt, and courteous crew at TSS from the manager to the receptionist to the installer(s). Their honesty is probably the number one factor in my recommendation-they painted a detailed picture of the pros and cons of the high end vs value systems and didn't try to upsell. That is much appreciated. The second reason for my strong recommendation is how quickly they tested, tried to repair, and then install a new system. It was winter, so minimizing the time without heat was very important. Before choosing another company, do yourself a favor and talk to TSS!
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Amber Ulam
Arrived right on time. Diagnosed the issue,told me what the solution was and got the part ordered. Got us up and running for the time being until he can return with the part. He is a professional, pleasant and did a great job!
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Jeff Berg
This is Jeff Berg and this is the first I have seen this review and have never used you guys at all. I have read all the reviews and just to say that I definitely will use you guys. Sorry about that review and now I'm checking all my accounts now for now that I have been hacked.
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Ron Hamann
Our twenty-five year old HVAC system was in need of replacement. I contacted TSS home Comfort and Robin arrived to provide us with an estimate. He measured our house and all of the windows an gave us a written estimate. He took the time to explain the ratings for the AC and the gas furnace. Robins estimate was VERY competitive with two other estimates that I received. I had a few questions the next day and contacted TSS and Robin returned my call within an hour. We decided to have TSS replace our system and called and talked to Carolyn and she scheduled us within two days! Aaron, Zack, and Philip arrived on time (they called letting us know that they were on their way) with everything that they needed to complete the installation and went right to work. During the installation I had a few questions and all three of them happily took the time to answer them. All three of them were very professional but also very friendly. I commented that they were having too good of a time working. Upon completion Aaron spent time with us describing operation of the system and said if we had ANY questions to please give them a call. We were so impressed with their installation we signed up for their yearly maintenance program.
I know this is a long review but to give a short review without details wouldn't be fair to TSS or their employees.
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Tyler Vickers
Aaron is the best technician to ever exist! I didn't even know where my air filter was, but he was kind and helped me out. He was timely and knowledgeable. TSS is great and I will definitely call them if I need more AC maintenance.
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Karen Kuklinski
Aaron installed an Air Ranger home purification system. He was professional, courteous, and answered all my questions. He modeled how to change the filter and was patient while I followed his instructions. Very impressed with TSS Home Comfort!
Greg did a great job with the AC maintenance as well. He has a great personal memory and even remembered the names of our cats!
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Reach out to TSS Home Comfort now—our team is ready to
restore comfort to your home. Contact us or call us at 208-908-4330.

TSS HOME COMFORT CONTACT INFO

Location:
1712 S Roosevelt St, Boise, ID 83705

Phone #:
208-908-4330

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